Shipping Information
Learn about our shipping policies and delivery options
Shipping Rates
Processing Time
Please allow 1-2 business days for your order to be processed before it ships. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Processing Times by Product Type:
- Handcrafted Ceramics: 2-3 business days
- Textiles & Wall Hangings: 1-2 business days
- Wooden Items: 3-4 business days
- Jewelry: 1-2 business days
Delivery Areas
We currently ship to all 50 states in the United States, as well as to Canada and Mexico.
International Shipping:
We offer international shipping to many countries worldwide. Shipping rates and delivery times vary by destination. Please note that international orders may be subject to customs duties and taxes imposed by the destination country.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website.
How to Track Your Order:
- Check your email for the shipping confirmation
- Click on the tracking link provided
- Enter your tracking number on the carrier's website
- Monitor your package's journey in real-time
Shipping Issues
If you believe there's an issue with your shipping or if you haven't received your order within the expected timeframe, please don't hesitate to contact our customer service team.
Common Issues:
- Delayed delivery
- Incorrect shipping address
- Missing items
- Damaged goods